Initial Written Employee Notification Regarding Medical Provider Network
(Title 8, California Code of Regulations, Section 9767.12)
California Law requires your employer to provide and pay for medical
treatment if you are injured at work. Your employer has chosen to
provide this medical care by using a Workers' Compensation physician network
called a Medical Provider Network (MPN). This Fontana Unified School
District MPN is administered by your employer. Your employer's workers'
compensation program is self-insured. This notification tells you what
you need to know about the Fontana Unified School District MPN program and
describes your rights in choosing medical care for work related injuries and
illnesses.
What is an MPN?
A Medical Provider Network (MPN) is a group of health care providers
(physicians and other types of providers) set up by an insurer or self-insured
employer and approved by the Division of Workers' Compensation's (DWC)
Administrative Director to treat workers the inured on the job. Each MPN
must include a mix of doctors specializing in work-related injuries and
doctors with expertise in general areas of medicine. MPNs must meet
access to care standards for common occupational injuries and work-related
illnesses. Further, the regulations require MPN providers to use medical
treatment guidelines adopted by the DWC.
MPNs must allow employees a choice of provider(s) in the network after the
employee's first visit.
How do I find out what doctors are in my MPN?
Your employer or insurer has identified the following administrator to be
the MPN Contact for all employees:
Fontana Unified School District
Risk Management Department
9680 Citrus Avenue
Fontana, CA 92335
(909) 357-5000, ext. 7292
The administrator will be able to answer your questions about the Fontana
Unified School District MPN and tell you how to receive or access the names of
the doctors in the MPN. The listing of MPN providers can be obtained by
calling at the above number.
What happens if I get injured at work?
In case of an emergency, you should call your site supervisor or the
Risk Management Department or in case of a severe medical emergency you can
call 911 or go to the closest emergency room. If you are injured at
work, notify your employer as soon as possible. Your employer will
provide you with a claim form. When you notify your employer or insurer
that you have had a work-related injury, your employer or insurer will arrange
an initial appointment with a doctor in the Fontana Unified School District
MPN.
How do I choose a provider?
After the first year, you may continue to be treated by this doctor, or you
may choose another doctor from the Fontana Unified School District MPN.
You may continue to choose doctors within the Fontana Unified School District
MPN for all of your medical care for this injury. If appropriate, you
may choose a specialist or ask your treating doctor for a referral to a
specialist. If you need help in choosing a doctor, you may contact the
MPN Contact listed above.
If you have trouble getting an appointment with a doctor within the MPN,
contact the MPN Contact who will assist you.
What if there are no providers in my area?
The Fontana Unified School District MPN has providers for the following
counties in California: San Bernardino County and Riverside County.
If you are temporarily working outside the Fontana Unified School District
MPN service areas, you may treat with a doctor of your choice. If you
are in a situation where a particular specialist is not available in your
area, please contact the MPN Contact. You may have the right to see a
specialist outside of the MPN in this care.
What if I disagree with my doctor about medical treatment?
If you disagree with your doctor or do not like your doctor for
any reason, you may always choose another doctor within the MPN.
If you disagree with either the diagnosis or treatment prescribed by your
doctor, you may ask for a second opinion from a doctor within the Fontana
Unified School District MPN. If you want a second opinion, you must
contact the MPN Contact and tell them you want a second opinion. The
contact person will make sure you have a list of MPN doctors to choose from.
Then you may choose a doctor from the Fontana Unified School District MPN and
make an appointment within 60 days. You must tell the MPN Contact Person
of your appointment date.
If you do not make an appointment within 60 days, you will not be allowed
to have a second opinion with regard to this disputed diagnosis or treatment
of this treating physician.
If the second opinion doctor feels that your injury is outside of the type
of injury he or she normally treats, the doctor's office will notify your
employer or insurer and you will get a new list of Fontana Unified School
District MPN doctors or specialists so you can make another selection.
After you receive a second opinion, if you still disagree with your doctor,
you may ask for a third opinion. If you want a third opinion, you
must contact the MPN Contact and tell them you want a third opinion.
They will make sure you have a list of Fontana Unified School District MPN
doctors to choose from. Then you may choose a doctor from the Fontana
Unified School District MPN and make an appointment within 60 days. You
must tell the MPN Contact of your appointment date.
If you do not make an appointment within 60 days, then you will not be
allowed to have a third opinion with regard to this disputed diagnosis or
treatment of this treating physician.
If the third opinion doctor feels that your injury is outside of the type
of injury he or she normally treats, the doctor's office will notify your
employer or insurer and you will get a new list of Fontana Unified School
District MPN doctors or specialists so you can make another selection.
If after the third opinion, you still disagree with your doctor, you may
ask for an Independent Medical Review (IMR). Your employer or MPN
contact person will give you information on requesting an Independent Medical
Review and a form at the time you request a third opinion.
An IMR will be done by a physician outside of the MPN who will be selected
to conduct an independent assessment of your dispute.
As long as your second opinion, third opinion or Independent Medical
Reviewer agrees with the treating doctor, you will need to continue to receive
your medical treatment with doctors in the Fontana Unified School District MPN
network.
If the second opinion, third opinion or Independent Medical Reviewer does
not agree with your treating doctor, you will be allowed to receive that
medical treatment from a provider either inside or outside Fontana Unified
School District MPN. If you decide to receive treatment outside
the MPN, it can only be for the treatment or diagnostic service recommended by
the second opinion, third opinion or Independent Medical Reviewer.
Once this treatment is completed, you will receive all other treatment with
a doctor of your choice back in the MPN Network.
What if I am already being treated for a work-related injury before the
Fontana Unified School District MPN begins? What is "transfer of care"?
Your employer or insurer has a "transfer of care" policy which
describes what will happen if you are currently treating for a work-related
injury with a physician who is not a member of the MPN. The policy is as
follows:
If your current treating doctor is a member of Fontana Unified School
District MPN, then you may continue to treat with this doctor and your
treatment will be under Fontana Unified School District MPN. Your
current doctor may be allowed to become a member of Fontana Unified School
District MPN.
If your current treating doctor is not or is not allowed to become a member
of Fontana Unified School District MPN, then you may be sent to a Fontana
Unified School District MPN doctor for treatment. If this occurs, you
will be sent a letter and your doctor will also be notified.
You will not be transferred to a doctor in Fontana Unified School District
MPN if your injury or illness meets any of the following conditions:
- Acute: The treatment for your injury or illness will be completed
within 30 days;
- Serious or chronic: Your injury or illness is one that is serious
and continues for at least 90 days without full cure or worsens and requires
ongoing treatment. You may be allowed to be treated by your current
treating doctor for no more than 12 months or until a safe transfer of care
can be made.
- Terminal: You have an incurable illness or irreversible condition
that is likely to cause death within one year or less.
- Pending Surgery: You already have a surgery or other procedure
that has been authorized by your employer or insurer that will occur within
180 days of that MPN effective date.
If Fontana Unified School District MPN is going to transfer your care and
you disagree, you may ask your treating doctor for a report that addresses
whether you are in one of the categories listed above.
If either Fontana Unified School District MPN or you do not agree with your
treating doctor's report, this dispute will be resolved according to Labor
Code Section 4062. You must notify the MPN Contact listed previously if
you disagree with this report.
If your treating doctor agrees that your condition does not meet one of
those listed above, the transfer of care will go forward while you continue to
disagree with the decision.
If your treating doctor believes that your condition does meet one of those
listed above, you may continue to treat with him or her until the dispute is
resolved.
What if I am being treated by a Fontana Unified School District MPN
doctor and the doctor leaves the MPN?
Your employer or insurer has a written Continuity of Care Policy that may
allow you to continue treatment with your document if your doctor is not
longer actively participating in Fontana Unified School District MPN.
If you are being treated for a work-related injury in the Fontana Unified
School District MPN and your doctor no longer has a contract with the MPN,
your doctor may be allowed to continue to treat you if your injury or illness
meets one of the following conditions:
- Acute: The treatment for your injury or illness will be completed
within 30 days;
- Serious or chronic: Your injury or illness is one that is serious
and continues for at least 90 days without full cure or worsens and requires
ongoing treatment. You may be allowed to be treated by your current
treating doctor for no more than 12 months or until a safe transfer of care
can be made.
- Terminal: You have an incurable illness or irreversible condition
that is likely to cause death within one year or less.
- Pending Surgery: You already have a surgery or other procedure
that has been authorized by your employer or insurer that will occur within
180 days of the provider's termination date.
If any of the above conditions exist, Fontana Unified School District MPN
may require your doctor to agree in writing to the same terms he or she agreed
to when he or she was a provider in the Fontana Unified School District MPN
Network. If the doctor does not, he or she may not be able to continue
to treat you.
If the contract with your doctor was terminated or not renewed by Fontana
Unified School District MPN for reasons relating to medical disciplinary cause
or reason, fraud or criminal activity, you will not be allowed to completed
treatment with that doctor.
What if I have questions or need help?
- MPN Contact: You may always contact the MPN Contact if you
need further help or explanation about your medical treatment if you have a
work-related injury or illness.
Fontana Unified School District
Risk Management Department
9680 Citrus Avenue
Fontana, CA 92335
(909) 357-5000, ext. 7292
-
MPN Website
- DWC Information & Assistance Officer:
If you have concerns,
complaints or questions regarding the MPN, the notification process, or your
medical treatment after a work-related injury or illness, you can call
Information and Assistance Officer at the Division of Workers' Compensation
at 1-800-736-7401.
- Independent Medical Review: If you have questions about the
Independent Medical Review process or the Independent Medical Reviewer, you
may contact the Division of Workers' Compensation's Medical Unit at:
P.O. Box 8888
San Francisco, CA 94128-8888
(650) 737-2700 or (800) 794-6900
Keep this information in case you have a work-related
injury or illness.
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