Complaint Procedures

  • Non-Discrimination Policies

    The Fontana Unified School District's programs, activities, and practices shall be free from discrimination based on race, color, ancestry, national origin, ethnic group identification, age, religion, marital or parental status, physical or mental disability, sex, sexual orientation, gender, gender identify or expression, or genetic information; the perception of one or more of such characteristics; or association with a person or group with one or more of these perceived characteristics.

    The Fontana Unified School District prohibits, at any district school or school activity, unlawful discrimination, harassment, intimidation, and bullying of any student or employee based on the above. The Fontana Unified School District has the responsibility to ensure compliance with applicable state and federal laws and regulations governing education programs. The district shall investigate any complaint alleging failure to comply with such laws and/or alleging unlawful discrimination, and shall seek to resolve those complaints in accordance with the district’s uniform complaint procedures.

    The early informal resolution of complaints at the site level is encouraged whenever possible.

    Once you have sought resolution with those directly involved and a resolution is not reached, there are 3 main categories of complaints for the next step: If unsure of your category, a General Complaint is an appropriate start since it can be adjusted to another type as needed.


    A General Complaint is one that does not fit into either of the other categories. This form is used following a discussion with the site manager or principal that does not lead to a resolution. Once a general complaint is filed, it can be moved to either of the other categories if it is appropriate.

    Link to General Complaint forms and additional information


    A Williams Complaint concerns deficiencies related to instructional materials, conditions of facilities that are not maintained in a clean or safe manner or in good repair, and teacher vacancy or misassignment.

    Link to Williams Complaint forms and additional information


    A Uniform Complaint alleges a violation of federal or state laws governing educational programs, including allegations of unlawful discrimination, harassment, intimidation, bullying, and failure to comply with laws relating to pupil fees.

    Link to Uniform Complaint forms, additional information and the UCP Brochure

    Claim for Damages

    A claim for damages may be made in the event that injury to a person, damage to personal property, or breach of contract has occurred.  The following form may be used for any such claims against the district. 

    Link to Claims for Damage form.

    Title IX

    A Title IX complaint concerns discrimination based on sex in education programs and activities that are federally funded. School-sponsored athletics and off campus activities are among the areas addressed by Title IX.

    Link to Title IX information

    If you believe you have experienced discrimination, bullying, or harassment, immediately contact the school principal and/or the appropriate district administrator:

    Student Related Complaints: Craig Baker, Sr. Executive Director, 909.357.5000 extension 29194, email

    Employee Related Complaints: Joseph Bremgartner, Associate Superintendent of People Services, 909.357.5000 extension 29046, email

    Williams Complaints: Oscar Dueñas, Chief Technology and Innovation Officer, 909.357.5000 extension 29103, email

    Title IX Complaints: Caroline Labonte, Director, Certificated Personnel, 909-357-5000, extension 29045, email